Nello Cucina - Costa Mesa
Sometimes, great service goes a long way at a restaurant, even if the food is just okay. Nello Cucina at South Coast Plaza made this kind of impression.
The grilled seafood platter I had was kind of meh. But as I ate the scallops, shrimp, salmon and swordfish, thinking the lemon butter sauce that sluiced everything was just a tad too tart, the team of servers who hovered over our party of ten made me feel like we were VIPs and had the restaurant to ourselves.
They anticipated our needs before we asked; they remembered what everyone ordered; and most importantly, they seemed genuinely happy to have us as guests on that Sunday afternoon--not one person had less than a smile.
Since ours was a birthday celebration, they not only offered to store the birthday cake we brought in their fridge until it was time, but also took it back to the kitchen, cut it into equal pieces, and served it on their own restaurant plates after the birthday girl blew out the candles.
But just look at how they did it: they actually took the time to decorate every single plate with their own strawberry sauce, which, in terms of what I already thought of their service, was the real icing on the cake.
South Coast Plaza
3333 Bear St.
Costa Mesa, CA 92626
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